Implementación y maduración de un data warehouse

La Agencia de Recaudación Tributaria de la Provincia de Río Negro (ARTRN), como muchas otras organizaciones del estado, ha tenido históricamente necesidad de acceder a datos estadísticos y medidas de tendencia que permitan a sus autoridades tomar decisiones respecto a las políticas tributarias a llevar adelante. Desde la Gerencia de Tecnologías de la Información de la ARTRN se ha trabajado en este requerimiento obteniendo soluciones que aspiran a brindar cada vez mejores resultados para la toma de decisiones al mismo tiempo que minimizan la generación ad-hoc de reportes desde el área de sistemas. En la actualidad se dispone de un data warehouse de la Agencia producto de un proceso evolutivo en el manejo de la información. En este trabajo se presentan detalles técnicos de esta iniciativa y se discuten las lecciones aprendidas. La contribución del mismo es explicitar conocimiento y experiencias en esta área que sean de utilidad para otras instituciones públicas interesadas en la implementación de un data warehouse

Electronic governance for context-specific public service delivery: a survey of the literature

Based on the latest trends of government digitization efforts, this paper presents a survey of the literature illustrating how governments are using Information and Communication Technologies (ICT) to deliver public services pursuing concrete development goals and taking into account specific needs of the local context. Based on the survey, we illustrate examples of context-specific public service delivery and propose a research framework to guide future research on the area. The relevance of this work relies on the latest commitment of governments to pursue the 2030 development agenda, since the framework provides a roadmap to further investigate how to locally design public services to achieve sustainable development goals leveraging on ICT.This research received support from the Fundação para a Ciência e Tecnologia, Government of Portugal (Grant n.º PEst-OE/CJP/UI0758/2013). Any opinions, findings, and conclusions or recommendations expressed in this material are those of the authors and do not necessarily reflect the views of the Portuguese Fundação para a Ciência e Tecnologia.info:eu-repo/semantics/publishedVersio

Electronic participation with a special reference to social media - a literature review

As a consequence of the interdisciplinary nature of Electronic Partici-pation (e-Participation), current research on the field is fragmented and scattered. The exciting blurry boundaries and the immature identity of the field are making difficult the understanding of the main domain themes being investigated, in par-ticular for “neophytes” researchers. In practice, several e-Participation initiatives often attract a wide audience but face serious limitations regarding involvement of those who attract. Recently, the potential of using social media to address cit-izens’ involvement deficit has been subject of academic debate. By consulting 44 e-Participation papers, considered highly relevant to the aforementioned chal-lenges, this paper produces a general overview of e-Participation research, par-ticularly through social media. The findings show that the e-Participation field still faces the challenge of identity and strive for gaining wider recognition as an independent research area. Concerning e-Participation through social media which seems to be partly overlooked in the field research, the politicians-citizen’s interaction has dominated scholars' attention and the adoption of such initiatives sponsored and driven by governments are rarely examine. Based on the findings, several research suggestions, which could play a significant contribution to advance future e-Participation research, are proposed

Hit the bull's-eye: electronic participation through social media

This paper presents research findings of reviewing 42 studies concerning electronic participation (e-Participation) through social media. Overall, such initiatives have reflected the prevalence of a one-way communication strategy, what do not considerably foster citizen involvement in policy decision making process.info:eu-repo/semantics/publishedVersio

Predicting citizens acceptance of government-led e-participation initiatives through social Media: a theoretical model

Whilst the idea of utilizing social media to advance government-led e-Participation initiatives has proliferated significantly in recent years, mostly such initiatives do not meet the intended expectations, as the majority of them fail to attract wider citizens’ audience. Overall, the key factors that could explain and predict citizens’ participation are not yet thoroughly identified. Therefore, the current study develops a theoretical citizen-centric model that seeks to explain and predict the intention of citizens’ behavior towards their involvement in government-led e-Participation initiatives through social media. The methodological approach is primarily based on utilizing and extending one of the well-known theories for describing a person acceptance behavior, namely the Theory of Planned Behavior. The model applies the main constructs of the Theory – attitude, subjective norms, and perceived behavioral control; and complements them with several constructs drawn from relevant literature. The paper contributes to understanding the reasons why citizens decide to engage or not in government-led e-Participation initiatives through social media.info:eu-repo/semantics/publishedVersio

A taxonomy for planning and designing smart mobility services

The development of smart mobility initiatives requires specialized and contextualized policies addressing the needs and interests of many stakeholders involved. Since the development of such policies is challenging, there is a need to learn from the experience of many cities around the world offering efficient and successfully adopted smart mobility services. However, in practice, the information provided about such initiatives is shallow and unstructured. To address this issue, we study the state of the art in mobility services, reviewing scientific publications and 42 smart mobility services delivered by nine smart cities around the world, and we propose a taxonomy for planning and designing smart mobility services. The taxonomy provides a common vocabulary to discuss and share information about such services. It comprises eight dimensions: type of services, maturity level, users, applied technologies, delivery channels, benefits, beneficiaries, and common functionality. The contribution of the proposed taxonomy is to serve as a tool for guiding policy makers by identifying a spectrum of mobility services that can be provided, to whom, what technologies can be used to deliver them, and what is the delivered public value so to justify their implementation. In addition, the taxonomy can also assist researchers in further developing the domain. By identifying common functionality, it could also help Information Technology (IT) teams in building and maintaining smart mobility services. Finally, we further discuss usage scenarios of the taxonomy by policy makers, IT staff and researchers.NORTE-01-0145-FEDER-000037, supported by Norte Portugal Regional Operational Programme (NORTE 2020), under the PORTUGAL 2020 Partnership Agreement, through the European Regional Development Fund (EFDR). The first author is also supported by the Portuguese funding agency, FCT, under grant PD/BD/52238/201

Cloud Computing, Big Data and the Industry 4.0 Reference Architectures

La Industria 4.0 promueve el uso de las Tecnologías de la Información y la Comunicación (TIC) en los procesos de fabricación para obtener productos personalizados que satisfagan las necesidades más exigentes de los nuevos consumidores. El enfoque de Industria 4.0 transforma el modelo tradicional piramidal de automatización en un modelo de red de servicios interconectados, combinando la tecnología operacional (OT, en inglés) con la tecnología de la información (TI). Este nuevo modelo permite la creación de ecosistemas para hacer el proceso de producción más flexible mediante la conexión de sistemas y el intercambio de datos. En este contexto, la computación en la nube y el big data (grandes volúmenes de datos) son tecnologías fundamentales para implementar la Industria 4.0. Por lo tanto, este documento analiza la computación en la nube y grandes volúmenes de datos bajo las lentes de dos arquitecturas de referencia líderes para la implementación de Industria 4.0: 1) la Arquitectura de Referencia de Internet Industrial (IIRA), y 2) el Modelo de Arquitectura de Referencia Industrie 4.0 (RAMI 4.0). La contribución principal de este artículo es presentar una guía comparativa de IIRA y RAMI 4.0 y discutir las necesidades, los beneficios y los desafíos de la aplicación de computación en la nube y grandes volúmenes de datos en Industria 4.0.The Industry 4.0 promotes the use of Information and Communication Technologies (ICT) in manufacturing processes to obtain customized products satisfying demanding needs of new consumers. The Industry 4.0 approach transforms the traditional pyramid model of automation to a network model of interconnected services, combining operational technology (OT) with Information Technology (IT). This new model allows the creation of ecosystems enabling more flexible production processes through connecting systems and sharing data. In this context, cloud computing and big data are critical technologies for leveraging the approach. Thus, this paper analyzes cloud computing and big data under the lenses of two leading reference architectures for implementing Industry 4.0: 1) the Industrial Internet Reference Architecture (IIRA), and 2) the Reference Architecture Model Industrie 4.0 (RAMI 4.0). A main contribution of this paper is to present a comparative analysis of IIRA and RAMI 4.0, discussing needs, benefits, and challenges of applying cloud computing and big data in the Industry 4.0.Fil: Velasquez, Nancy. Universidad Nacional de La Plata. Facultad de Informática; ArgentinaFil: Estevez, Elsa Clara. Consejo Nacional de Investigaciones Científicas y Técnicas. Centro Científico Tecnológico Conicet - Bahía Blanca. Instituto de Ciencias e Ingeniería de la Computación. Universidad Nacional del Sur. Departamento de Ciencias e Ingeniería de la Computación. Instituto de Ciencias e Ingeniería de la Computación; ArgentinaFil: Pesado, Patricia Mabel. Universidad Nacional de La Plata. Facultad de Informática. Instituto de Investigación en Informática Lidi; Argentin

Information Sharing - Benefits

Government Information Sharing (GIS) allows information exchange and integration between different government departments, agencies, as well as between public and private institutions. Sharing information enables enhanced efficiency - avoiding duplication of processes updating the same data; better quality of processes and services - removing inconsistent data and reducing error; and improved transparency - facilitating access to information. The implementation of GIS initiatives requires technological, organizational, institutional and environmental changes. Therefore, the definition of compeling business cases is required, while studying the feasibility of such initiatives. In this work, we present findigs of our research work studying benefits of GIS. Based on secondary data collection and surveyed GIS initiatives implemented in several countries, we present a comprehensive study of benefits in GIS. The main contribution of this paper is to provide a detailed list of feasible GIS benefits and a classification of such benefits, providing a rigorous benchmark to justify the implementation of GIS initiatives

Portugal: Leapfrogging Digital Transformation

This report is structured as follow: Section 1 presents details about Portugal enabling or inhibiting its digital transformation. Section 2 analyzes the main motivations for the digital transformation strategy; Section 3 summarizes its main challenges, while Section 4 presents the main components of the strategy. Section 5 analyzes the governance model, and Section 6, the legal and regulatory framework. Section 7 discusses critical enablers for the digital transformation of government services. Section 8 introduces 16 key initiatives of the strategy. Section 9 summarizes the lessons learnt, followed by an assessment of the strategy’s impact in Section 10. Section 11 synthesizes lessons for Latin American countries. Finally, Appendix A enumerates main legal and regulatory instruments supporting the digital transformation in Portugal, Appendix B presents a set of 18 sections providing details of the initiatives analyzed in the report1, and Appendix C explains how the digital transformation efforts contributed to face the challenges raised by the COVID-19 pandemics.Fil: Estevez, Elsa Clara. Consejo Nacional de Investigaciones Científicas y Técnicas; Argentina. Universidad Nacional de La Plata; ArgentinaFil: Fillottrani, Pablo. Provincia de Buenos Aires. Gobernación. Comisión de Investigaciones Científicas; Argentina. Universidad Nacional del Sur; ArgentinaFil: Linares, Sebastián. Consejo Nacional de Investigaciones Científicas y Técnicas. Centro Científico Tecnológico Conicet - Bahía Blanca. Instituto de Investigaciones Económicas y Sociales del Sur. Universidad Nacional del Sur. Departamento de Economía. Instituto de Investigaciones Económicas y Sociales del Sur; ArgentinaFil: Cledou, Maria Guillermina. Universidade do Minho; Portuga

Normas y Modelos de Calidad para la Mejora de Productos y Procesos de Software, y de Procesos de Gestión

El uso de normas y estándares para lograr mayor competitividad, es cada vez más habitual en las PyMEs desarrolladoras de software, ya sea para la obtención de una certificación, o simplemente lograr una mejora en el desarrollo del software a través del uso de buenas prácticas. Por otra parte también interesa la mejora en los procesos de gestión, en particular aplicado a la gestión universitaria y la certificación de sistemas que integran hardware y software. El III-LIDI posee un grupo dedicado a la investigación y desarrollo de propuestas en temas relacionados con la mejora de los procesos de gestión y el aseguramiento de la calidad en cada una de las etapas del desarrollo de software.Eje: Ingeniería de Softwar